1. How long does shipping take?
Shipping normally takes 7-12 business days from the time of your order.

 

2. What is the status of my order and how do I find out?
You can find out the status of your order and track it once it is sent out using www.usps.com

 

3. My item is out of stock. What do I do?
Feel free to visit our store for any replacement items you might like. You can either reply to any e-mail we have sent you with the names of the new items or ask help with our Live person.

4. I am entering my credit card information in correctly, but i've received an e-mail stating my order was declined. What should I do?
Please Make sure that the name and billing address on your credit card matches the one that you give us when you make your order. Do not make any abbreviations on this billing address. Also make sure your AVS number (security code on the back) is correct as well. If this does not work, please try another credit card .

5. What is your Return Policy?
We handle returns with the utmost concern. You may return unworn/undamaged goods within 30 days of your initial order. You must contact us  before sending your order back to receive further instruction.Please note,All returns and cancellations are subject to a 12% restocking fee , unless the item(s) is faulty (defective materials and/or workmanship) or not as per your order.Where the item(s) is faulty or not as per ordered, we will provide a replacement/repair at no cost to the customer.

6. Is my privacy protected?
We do not share your personal information with any 3rd party companies. We will delete your information upon request.

7. Do you have wholesale prices?
Yes, we offer wholesale prices.

8. Do you offer overnight shipping?
We do not offer overnight shipping.

9. Why is the price so low?
Our product is made of the Ordinary material,not true leather,If you want true leather,we suggest you can go to the local Coach Store at usa